WHAT DATA DO WE STORE?
We store all of the data that we need in order to maintain our relationships with customers and clients. This data ranges from records including full name, e-mail address and country, to more extensive records that include full name, telephone number, e-mail address, contact address, as well as details of dependents.
For tax purposes, if you attend a class or buy a product, we will store your tax or VAT identification number and all of the data that we need to issue a correct invoice in all of the jurisdictions in which we operate. We may store both your shipping address and your billing address, which can be used to verify credit card payments or other methods of payment.
WHY DO WE STORE YOUR DATA?
We store your data in order to provide the services that we offer for free and to fulfill our contractual undertakings with my customers and clients.
Personal data is stored to be able to send you information, free samples, products and to register you for classes and telecalls.
Recordings of classes and telecalls are stored and distributed to enable clients and customers to play back classes or telecalls they attended. Following the aforementioned classes or telecalls, recordings are also turned into products that are sold in the shop.
WHO HAS ACCESS TO YOUR DATA?
The Wings of Being team has access to your data to be able to fulfill our contractual agreements with our customers and clients. The team may include communications and marketing team, event organizers and administrative staff.
In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires us to grant consultants access to your data whenever and wherever this is required to fulfill our legal obligations towards official authorities or to develop and improve our services.
HOW LONG IS THE DATA STORED?
We keep the data stored as long as…
– We have a relationship with you as a customer, client or interested party
– We are legally obliged to for tax purposes
– Until you unsubscribe or ask me to delete your information
WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?
As a customer, you have the right to…
– Manage your e-mail or paid subscription
– Correct any and all information I have stored
– Request details of the data I have stored regarding you
– Request deletion or limitation of your stored data.
If you would like to update, change or amend your data, please let us know by contacting us at this e-mail address: email@example.com
If you would like to be deleted from our database, please contact us here: firstname.lastname@example.org
ARE CUSTOMERS OBLIGED TO PROVIDE THEIR DATA?
Yes, as a customer or client, you must provide the data we need to be able to fulfill our contractual obligations within the various services we offer.
Depending on what you are requesting from us, we will ask you to provide information that may range from your full name, e-mail address and country to more extensive details including full name, telephone number, e-mail address, contact address, as well as details of dependents.
WHERE DO WE STORE YOUR DATA?
We use multiple systems for storing your data to fulfill our contractual agreements with customers and clients.
In general, information is stored in cloud services and on computers in the country of our residence, the United States of America, the European Union and Australia.
HOW DO WE PROTECT YOUR DATA?
The Wings of Being team, contractors and the external agencies with whom we work have all signed NDAs (Non-Disclosure Agreements). They have also been trained in data protection.
The stored data can only be accessed through security-protected entry points by users with permission to access the information.